#TeamTecan

join us!

We are a tight-knit team, committed to providing the best service and products for our customers and making Tecan a great place to work. We want all our team members to be proud of what they do and the organisation they represent.

If you believe you have what it takes to make a difference, contact us at recruitment@tecan.co.uk

current vacancies

We always welcome proactive applications from talented individuals to enhance our team's skills.
Customer Service Administrator
send us your CV

Customer Service Administrator

Are you looking for a new opportunity in an administrative role? Are you passionate about delivering an outstanding customer experience and thrive in a busy office environment?

If you answered yes to the above, then this may be the opportunity for you.

We are now recruiting for a Customer Service Administrator

Key Duties:

  • Supporting the customer experience throughout the entire customer journey, from beginning to end
  • Process orders, set up new customer accounts, and be the customer’s voice with our internal key department stakeholders to ensure outstanding customer satisfaction
  • Telephone & email handling of general enquires and customer complaints
  • Coordinate work orders and update internal systems and databases accordingly

Key Experience:

  • Previous experience working in a busy office environment is essential
  • Genuine passion for working with people, customers and colleagues
  • Ability to multi-task, work under pressure and be solutions orientated
  • A friendly telephone manner and strong communication skills. Able to communicate complex information in a clear and simple way
  • PC Literate – with an emphasis on MS Office & ERP/MRP systems

 

If you would like to apply for this role, we’d love to hear from you!

Please send a cover letter and copy of your CV to recruitment@tecan.co.uk

apply today
send your CV